Terms and Conditions

1. Detailed description of goods and/or services

Besparkle is a business in the Fashion Jewellery and Accessories industry that sells Jewellery, Watches, Ornaments and Accessories.

2. Delivery policy

Subject to stock availability and receipt of payment, requests (other than sale items) will be processed within 2 days and delivery confirmed by way Booking Voucher courier by JKJ Express. 

Festive order cut-off dates for delivery by Friday, 24th December**

Main City Centres: order by 2pm on Tuesday, 21st December

Regional Areas: Order by 8am on Monday, 20th December

3. Export restriction

The offering on this website is available to Africa only.

4. Return and Refunds policy

The provision of goods and services by Besparkle is subject to availability. In cases of unavailability, Besparkle will refund the client in full within 30 days. Cancellation of orders by the client will attract a 0% administration fee. Our product is sold with a 2-year warranty

5. Customer Privacy policy 

Besparkle shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Besparkle bank account, the details of which will be provided on request.

7. Card acquiring and security

Card transactions will be acquired for Besparkle via PayGate (Pty) Ltd who are the approved payment gateway for all South African acquiring banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by Besparkle separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility 

Besparkle takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and Besparkle chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, PO Box 138, The Pavilion, 3611.

12. Variation 

Besparkle may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by Besparkle Swarovski Partner Store based in South Africa trading as

Besparkle and with registration number 2008/162632/23 and Aashir Narandas.

14. Besparkle contact details

Company Physical Address:  Suite 2, 81 Richfond Circle, Ridgeside, Umhlanga, Durban, 4051

Email: [email protected] 

Telephone: 0315368294